Privacy Policy

Introduction

Welcome to https://roof-leak-detection-oro-valley.mynewsgurus.com (hereafter referred to as “Roof Leak Detection Oro Valley,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in adherence to various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and similar laws in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other jurisdictions.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://roof-leak-detection-oro-valley.mynewsgurus.com
Mobile applications and services offered by Roof Leak Detection Oro Valley
Any third-party platforms or services linked to our website (please note that these external sites have their own privacy policies)

Processing Activities

This policy governs your interactions with us when:

You sign up and use our applications, services, or accounts as an authorized user.
You visit and navigate through any of our websites linked to this Privacy Policy.
We communicate with you via email, calls, texts (SMS), newsletters, or other channels.

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details related to your user account creation and maintenance, such as username, email address, and password hashes.
Payment Information: Credit card details, billing addresses, and transaction records required for processing payments.
Financial Information: Bank account numbers, investment portfolios (if provided), or other financial data relevant to our services.
Purchase Information: Records of products or services purchased from us, including order history and associated details.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through our applications.
Location Data: Geolocation information shared when you use our location-based services or allow access to your device’s location.
Feedback: Responses to customer surveys, reviews, and comments provided by users interacting with our platform.
Social Media Information: Data from social media platforms when users choose to connect their accounts for seamless services.
Product Information: Details about products you view, search for, or purchase on our website.

We gather this data through various methods: user input forms, account settings, browsing activities, interactions with customer support, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties, such as payment processors, but only in accordance with their privacy agreements.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

Strictly Necessary Cookies: These ensure basic functionalities of our site, such as secure login and account management.
Preference Cookies: Tailored settings and preferences are stored to provide personalized experiences.
Analytics Cookies: Used by our analytics tools to gather information about user behavior on our platform, helping us improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

The retention period for personal data is determined by the purpose of collection and the legal requirements of applicable jurisdictions. We retain data only for as long as needed for the fulfillment of these purposes, after which it is securely deleted or anonymized. This may include:

Retaining data during the active use of our services to provide ongoing support.
Keeping records for a certain period after account termination to handle disputes and prevent fraud.
Complying with legal obligations, tax requirements, or audits.

Security Measures

We implement robust security measures to safeguard your personal data:

Encrypting sensitive data during transmission and at rest using industry-standard encryption protocols.
Engaging secure third-party processing partners who adhere to strict privacy standards.
Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Roof Leak Detection Oro Valley does not knowingly collect or solicit personal data from individuals under the age of 18 (or the applicable age limit in your jurisdiction). If we discover that a child has provided us with personal information, we will take steps to delete it and terminate any related accounts.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to rectify or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
Restriction: Limiting the use or processing of your data under specific circumstances.
Data Portability: Obtaining your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: The right not to be subject to automated individual decision-making or profiling that significantly affects you.

To exercise these rights, please contact our Data Privacy Officer using the details provided below. We will respond to valid requests in a timely manner as per applicable law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions regarding our data practices, please contact us:

Email: [email protected]
Mail: Roof Leak Detection Oro Valley, Privacy Team, [Address], [City, State, ZIP Code]